# Clarify Ambiguous Government Service Questions

Government service users often ask incomplete questions that cannot route to the right workflow. This skill identifies the missing detail and asks one precise follow-up question.

## Install

```bash
npx skillstore add dxy-hub/ambiguous-question-guide
```

## Metadata

- Status: approved
- Slug: dxy-hub-ambiguous-question-guide
- Skillstore revision: r1
- Version status: missing
- Tree hash: 31d63f3b3e66b3ce29fa6cbd8dd0baeadfeccf1d5eac02130a609d74a172b788
- Author: dxy-hub
- GitHub username: dxy-hub
- License: MIT
- Repository: https://github.com/dxy-hub/dxy-skills/tree/main/ambiguous-question-guide
- Ref: 72d5025b022c77f7a51bdf5c1637c689c80e89d1
- Supported tools: Claude, Codex, Claude Code
- Audit status: complete
- Agent install advisory: allowed
- Manual install advisory: allowed
- Artifact signature: available
- Audit attestation: unavailable
- Human verification: not\_verified
- Risk factors: external\_commands
- Quality score: 75
- Public page: https://skillstore.pages.dev/skills/dxy-hub-ambiguous-question-guide
- Manifest: https://skillstore.pages.dev/api/skills/dxy-hub-ambiguous-question-guide/manifest

## Capabilities

- Classifies government service questions as ambiguous or ready for processing.
- Identifies missing details such as subject, certificate name, policy type, or service step.
- Selects the highest-priority missing element before asking a follow-up.
- Generates one concise clarification question in a polite government service tone.
- Uses included rules and examples for common Chinese public service scenarios.

## Use Cases

- Route Citizen Service Questions: Detect unclear intake questions before routing them to a government service workflow.
- Standardize Clarification Replies: Create consistent follow-up questions for agents handling incomplete service requests.
- Test Intake Classification Rules: Compare edge cases against documented ambiguity rules and example responses.

## Prompt Templates

### Check One Question

```
Use this skill to review the question: "我要办证". If it is ambiguous, provide one clarification question.
```

### Identify Missing Details

```
Review this government service question: "营业执照需要什么材料". Identify the missing detail and ask one follow-up question.
```

### Handle Edge Cases

```
Apply the ambiguity rules to this question: "餐饮类的许可证". Decide if clarification is needed and ask only one question.
```

### Audit Intake Examples

```
Review these service questions for ambiguity: "许可证怎么办", "企业投资项目备案", and "政策补贴领取". For each ambiguous item, give one targeted follow-up.
```

## Limitations

- Designed for Chinese government service intake, not general customer support.
- Does not verify current laws, fees, eligibility, or local policy changes.
- Does not search external systems or connect to government databases.
- May need local service catalogs for unusual or region-specific terms.

## Best Practices

- Use the skill before routing a question to a specific service workflow.
- Ask about the highest-priority missing detail first.
- Keep the generated follow-up to one clear question.

## Anti Patterns

- Do not ask several clarification questions in one response.
- Do not use generic replies such as asking users to describe everything again.
- Do not treat vague words like certificate or subsidy as specific service names.

## Security Audit

- Audited at: 2026-07-06T11:34:02.658\+00:00
- Summary: All static findings were reviewed against the Markdown source files. The Ruby shell backtick alerts are Markdown code fences, and the entropy alerts are readable Chinese documentation rather than obfuscated content. No prompt injection, data exfiltration, command execution, or malicious intent was found.

## Stats

- Views: 63
- Downloads: 8
- Favorites: 0
- Popularity score: 0