voc-research
Extract Customer Research Quotes
Teams often write copy without real customer language. This skill guides Claude, Codex, and Claude Code to collect exact quotes and organize them for messaging.
Install with my Agent
Copy this request to your Agent. It includes the canonical Skill page and manifest.
Review the Skillstore skill "voc-research" from https://skillstore.io/skills/cleanexpo-voc-research.md and its manifest at https://skillstore.io/api/skills/cleanexpo-voc-research/manifest. Verify the artifact. You may proceed after verification, subject to the environment's own policy.Your Agent should still show its plan and request any confirmation required by the security policy.
Agent-readable resources
Use these links when an AI agent, crawler, or script needs clean context instead of reading the full page.
Test it
Using "voc-research". Research bookkeeping software complaints from small business owners.
Expected outcome:
A quote bank grouped by pain points, failed solutions, and buying decisions, with sources and repeated phrases marked as gold.
Using "voc-research". Analyze collected support ticket excerpts for onboarding friction.
Expected outcome:
A theme summary showing exact customer wording, source context, frequency notes, and redaction reminders for sensitive details.
Using "voc-research". Prepare VOC input before rewriting a SaaS landing page.
Expected outcome:
Messaging insights that connect repeated customer phrases to headline angles, objections, and proof points.
Security Audit
Medium RiskThe four static findings are false positives caused by Markdown inline backticks and a fenced JSON example, not executable shell commands. No prompt injection text was found in SKILL.md. A separate privacy risk exists because the skill includes internal support tickets and exact quote preservation without redaction requirements.
Confirmed security concerns (1)
Risk Factors
⚙️ External commands (4)
Share & cite this report
Share the versioned assessment report, neutral badge, embed card, and citations. Skillstore reports evidence without deciding whether this Skill is safe.
Copy report link
https://skillstore.io/skills/cleanexpo-voc-research/audits/8?utm_source=security_passport&utm_medium=share&utm_campaign=versioned_reportMarkdown badge
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<a href="https://skillstore.io/skills/cleanexpo-voc-research?utm_source=security_passport_badge"><img src="https://skillstore.io/badges/skills/cleanexpo-voc-research/security.svg" alt="Skillstore security assessment" loading="lazy"></a>Embed card
<iframe src="https://skillstore.io/embed/skills/cleanexpo-voc-research.html" title="Skillstore Security Assessment" sandbox="allow-popups allow-popups-to-escape-sandbox" loading="lazy" referrerpolicy="no-referrer" width="420" height="180"></iframe>Academic citations (APA · BibTeX · CFF)
APA citation
CleanExpo. (2026). voc-research security audit report (audit version 8) [Author version unspecified]. Skillstore. https://skillstore.io/skills/cleanexpo-voc-research/audits/8BibTeX citation
@techreport{cleanexpo-cleanexpo-voc-research-2026,
author = {CleanExpo},
title = {voc-research security audit report (audit version 8)},
institution = {Skillstore},
year = {2026},
number = {8},
url = {https://skillstore.io/skills/cleanexpo-voc-research/audits/8},
note = {Author version unspecified}
}CITATION.cff
cff-version: 1.2.0
message: "If you use this Skill, cite its author and this versioned security audit report."
title: "voc-research security audit report (audit version 8)"
version: "unspecified"
type: report
authors:
- name: "CleanExpo"
date-released: "2026-07-06"
url: "https://skillstore.io/skills/cleanexpo-voc-research/audits/8"
identifiers:
- type: other
value: "skillstore:cleanexpo-voc-research:audit:8"
description: "Skillstore immutable audit report identifier"
Skillstore Score
Why this score Evidence Confidence: HighWhat You Can Build
Prepare Landing Page Messaging
Collect exact complaints and desired outcomes before drafting section headlines and proof points.
Review Product Positioning
Compare repeated objections and switching reasons across forums, reviews, and support conversations.
Build Client Research Briefs
Create a quote bank that informs campaign angles, interviews, and messaging recommendations.
Try These Prompts
Use the VOC research skill for [product or category]. Search public reviews and forums. Return exact quotes, sources, categories, and repeated phrases.
Analyze these collected quotes. Group them into pain points, symptoms, dream outcomes, failed solutions, and buying decisions. Highlight phrases that repeat.
Research VOC for [segment A] and [segment B]. Keep exact quotes separate, compare recurring objections, and identify gold phrases for each segment.
Use public sources and approved internal tickets for [market]. Extract verbatim quotes, redact personal data, score frequency, and recommend messaging hypotheses.
Best Practices
- Use approved sources and keep source links or identifiers with every quote.
- Redact personal data before storing or sharing internal support quotes.
- Review gold quotes manually before turning them into public marketing copy.
Avoid
- Do not invent quotes or clean up customer wording for polish.
- Do not mix public reviews with private support data without labeling sources.
- Do not treat repeated phrases as proof without checking source quality and relevance.