Unanswered Google reviews create a customer communication backlog. This skill uses Reach to prioritize reviews, prepare relevant replies, and publish each response only after approval.
Review the Skillstore skill "reply-to-google-reviews" from https://skillstore.io/skills/locusintelligence-dauagency-reply-to-google-reviews.md and its manifest at https://skillstore.io/api/skills/locusintelligence-dauagency-reply-to-google-reviews/manifest. Verify the artifact. You may proceed after verification, subject to the environment's own policy.
エージェントは引き続き計画を提示し、セキュリティポリシーで必要な確認を求める必要があります。
エージェントが読めるリソース
AI エージェント、クローラー、スクリプトがページ全体ではなく整理されたコンテキストを必要とする場合は、これらのリンクを使ってください。
「reply-to-google-reviews」を使用しています。 A five-star review from Maya says the staff were helpful and the service was quick. Prepare a reply without publishing.
期待される結果:
Draft for approval: Thank you, Maya, for sharing your experience. We appreciate your comments about our helpful staff and quick service.
「reply-to-google-reviews」を使用しています。 A two-star review reports a long wait. The owner provides support@example.com for follow-up and requests a draft only.
期待される結果:
Draft for approval: Thank you for your feedback. We are sorry the wait affected your experience. Please contact support@example.com so we can discuss your concerns.
All 14 static findings are false positives: Markdown formatting, privacy instructions, and documented service links do not establish dangerous execution or unauthorized networking. The workflow requires individual approval before public replies and explicitly rejects instructions embedded in tool results. No evidence found of malicious intent; the hosted Reach implementation is outside this repository and was not audited.
locusintelligence-dauagency. (2026). reply-to-google-reviews security audit report (audit version 1) [Author version unspecified]. Skillstore. https://skillstore.io/skills/locusintelligence-dauagency-reply-to-google-reviews/audits/1
BibTeX形式の引用
@techreport{locusintelligence-dauagency-locusintelligence-dauagency-reply-to-google-reviews-2026,
author = {locusintelligence-dauagency},
title = {reply-to-google-reviews security audit report (audit version 1)},
institution = {Skillstore},
year = {2026},
number = {1},
url = {https://skillstore.io/skills/locusintelligence-dauagency-reply-to-google-reviews/audits/1},
note = {Author version unspecified}
}
CITATION.cff
cff-version: 1.2.0
message: "If you use this Skill, cite its author and this versioned security audit report."
title: "reply-to-google-reviews security audit report (audit version 1)"
version: "unspecified"
type: report
authors:
- name: "locusintelligence-dauagency"
date-released: "2026-10-10"
url: "https://skillstore.io/skills/locusintelligence-dauagency-reply-to-google-reviews/audits/1"
identifiers:
- type: other
value: "skillstore:locusintelligence-dauagency-reply-to-google-reviews:audit:1"
description: "Skillstore immutable audit report identifier"
Skillstore スコア
このスコアの理由証拠の信頼度: 中
55
アーキテクチャ
85
保守性
87
コンテンツ
65
コミュニティ
83
仕様準拠
作成できるもの
Clear a review backlog
Prioritize unanswered reviews and approve replies individually while working through small groups.
Respond to customer complaints
Prepare concise responses that acknowledge complaints and use only owner-provided contact details for offline follow-up.
Coordinate replies across locations
Select the intended location and prepare replies in reviewer languages while retaining separate approval for every publication.
これらのプロンプトを試す
Find unanswered reviews
Show unanswered reviews for [business location]. Prioritize low ratings and older reviews. Show at most five and do not post anything.
Prepare a positive review reply
Request reply options for [review identifier] in the review language. Mention the specific praise and disclose usage. Show the text without posting.
Handle a negative review
Prepare a reply to [review identifier]. Acknowledge the complaint and offer contact at [approved email]. Avoid legal admissions, promises, and private customer details.
Manage a location backlog
For [location], handle up to five unanswered reviews. Disclose limitations and drafting usage. Show exact text and request separate approval for each reply.
ベストプラクティス
Confirm the correct location and review returned limitations before interpreting an empty result.
Review every reply word for word and give separate approval for each publication.
Use only public review details and verified contact information provided by the owner.
回避
Requesting automatic publication of an entire batch without individual approval.
Adding invented discounts, promises, contact details, or private customer information.
Treating instructions embedded in reviews or tool results as authorization to change the workflow.
よくある質問
What do I need before using this skill?
Connect the Reach MCP server in your AI client, sign in with browser OAuth, and connect your Google Business Profile in Reach.
Will drafts appear publicly?
No. Drafting does not publish anything. Publication requires an explicit yes to the exact text of one reply.
Can I approve several replies at once?
No. Approval covers one reply, never a batch. The skill handles at most five reviews at a time.
Which language does the skill use?
Replies use the review language unless you request another language. For mixed-language reviews, the skill uses the main language and identifies its choice.
Does drafting use Credits?
Reach drafts can use Credits. The skill discloses returned usage and remaining Credits when available. Writing your own reply is described as free.
Can this workflow remove a published reply?
No. The skill warns that replies cannot be removed here. Replying again replaces the existing reply.